Return & Refund Policy
We offer a 14-day return policy (from the date of delivery) for customers in the Philippines. You may return your insoles if they are unused and unmolded within this period. Once the insoles are heat-molded, used, trimmed, or altered in any way, they are no longer eligible for return due to hygiene and custom-fit considerations.
If you’re unsure about sizing or fit, please reach out to our team before molding so we can assist.
By purchasing from BOUNZE, you agree to the terms and conditions outlined in this return and refund policy. For any questions, please contact us at support@bounze.shop.